The system recognizes whether or not the credit card is registered on the 3-D security programs Verified by Visa or Mastercard SecureCode.

These are security systems that have been developed to ensure that the registered card holder and the registered online retailer (Mytheresa) are involved in the transaction. If your card is part of the 3-D Secure Program, a pop-up window will appear, asking you to enter your password when making a purchase online. This window is linked to your bank and requires you to enter your SecureCode (a password that you have previously selected). Transactions can only be made by entering the correct password.

If your credit card is not registered with any of these programs, the payment can be made without further authentication. For more information about the credit card security systems, please see:

Verified by Visa or Mastercard SecureCode

The system recognizes whether the shipping address is identical to the address that has been provided to American Express as the billing address (Amex address verification system). If the address is not identical, you will be asked to provide a different shipping address in a separate email. Your shipment will not be dispatched until the authentication was successful.

Please select Alipay as your payment method and you will be transferred to the Alipay site automatically. If you have an existing Alipay account, you can log in using your user data to confirm the payment. If you do not have an Alipay account, you can register one and proceed with the payment. Refunds from returns will be booked onto the registered Alipay account.

Please select WeChat Pay as your payment method and you will be transferred to the WeChat Pay App automatically. If you have an existing WeChat Pay account, you can confirm the payment. If you do not have a WeChat Pay account, you can register one and proceed with the payment. Refunds from returns will be booked onto the registered WeChat account.

Simply go to your shopping bag and enter your code in the designated "Gift Card/Store Credit/Promotion Code" field. Your discount will be displayed in "Your current promotions" and the final price will be adjusted automatically. If the total of your order exceeds the balance of your store credit, gift card, or the amount of the promotion, you can select the payment method to cover the remaining amount during checkout. If the balance of your gift card or store credit exceeds the order amount, you may use the same code for your next purchase. The remaining amount will be available until you have used the credit balance in full.

Mytheresa reserves the right to block gift cards or store credit if misused.