Please choose the destination of delivery.

Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination.


my wishlist

Register to save your wishlist and stay updated on must-have pieces

Shipping

Climate Neutral Option

At Mytheresa we always strive to find environmentally friendly solutions for a luxury shopping experience.

You can help offset the carbon emissions of packaging, delivery, and potential returns from your order with a contribution to Climate Partner. They are our chosen independent partner and recognized expert in climate protection. The contribution is in addition to Mytheresa’s commitment to operate carbon neutrally. You can find more information about Climate Partner and the project you support here.

With a contribution of £0,30, you are helping this Gold Standard-certified project whose work offsets the environmental impact of your order. Together we can actively contribute to achieving the UN's Sustainable Development Goals (SDGs). Simply order as you always have, and, when choosing your preferred delivery method, you can select the climate neutral option to help offset your carbon emissions. Please note that your climate neutral contribution helped offset the carbon emissions of your order (packaging, shipment, and returns). In the case of returns, it is non-refundable. Further information can be found in our Terms and Conditions.

Packaging

Your purchase will be shipped in environmentally friendly packaging, or you can opt for our signature yellow packaging at no additional cost.

SHIPPING METHODS

Deliveries to the United Kingdom are handled through DHL Express. All shipments that are sent by Mytheresa are insured against theft and accidental damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist. 

For deliveries to the United Kingdom, the price of the item includes UK VAT, and all customs duties and processing fees. In case of returns, customs duties and handling fees will be refunded by Mytheresa. Shipping costs will not be refunded. 

Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.

We process and send orders during our main service hours, Monday to Friday, from 7:00 am till 7:00 pm GMT and Saturday, from 8:00 am till 5:00 pm GMT (with the exception of German public holidays). The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.

SHIPPING COSTS AND DELIVERY TIMES

Shipping costs for orders over £600 within the United Kingdom are free of charge (premium delivery option only).

Please refer to the chart below for shipping methods as well as shipping costs and delivery times for your destination. Shipping costs will not be refunded by Mytheresa in case of returns:

Destination Shipping method Shipping costs Delivery times
United Kingdom Premium 8.00 GBP 2-3 business days
United Kingdom Express 14.00 GBP 1-2 business days

MORE DELIVERY COUNTRIES

We deliver to over 130 countries all over the world. If you are looking for information on shipping options and shipping costs for a country that is not shown, please select your destination country here.

Choose destination

TRACK YOUR STATUS

As soon as we have shipped your order you will receive an email stating the tracking number. You can check the status of your order one to two hours after receiving the email using the link provided.

Shipped with DHL:

Check status of package