You will find information about how to place your order on this page. These include online and phone orders, as well as gift orders that come with personalized greeting cards.

Online Orders

If the item you wish to purchase is available in different sizes, please select your size first. Then click on "add to shopping bag". A shopping bag pop-up window will appear, confirming that the item has been placed in your shopping bag successfully.

To complete your order, click on "shopping bag" at the top right corner of the page. Then proceed to checkout.

You can find further information on the different shipping and payment methods here:



Phone orders

If you would prefer to place your order over the phone, please feel free to contact our Customer Care team. You can handle the payment for your phone order directly with our Customer Care team through our secure payment service. Our team is available 24/7 to support you with size and styling advice, or to help with any questions about your order.

Gift Message

You can choose to add a personalized greeting card to your order. Your message will be printed on a Mytheresa greeting card and placed inside the parcel.

When choosing your preferred delivery method at checkout, simply check the box and write your personal message in the pop-up text box. Your order will be sent in Mytheresa's signature yellow packaging of the highest quality.

Kindly note that all orders include an invoice as well as the returns and exchanges form.

Email us
Email us


Due to a high amount of requests, we might take a few days to get back to you. We apologize for any inconvenience this may cause.

Call us
Call us


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The finest edit in luxury
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