Tax-Free Shopping

Step 1: Select your shipping destination

If you order from eligible countries within the European Union, you can shop your favorite pieces tax-free. This service is currently only available for deliveries to Germany, Austria, Spain, Belgium and the Czech Republic.

Choose delivery to Germany

Choose delivery to Austria

Choose delivery to Spain

Choose delivery to Belgium

Choose delivery to Czech Republic

Step 2: Ensure all other criteria are met

To qualify for a tax refund, you need to meet the following criteria:

You must be a non-EU resident
Your order must be shipped to one of the following countries: Germany, Austria, Spain, Belgium or Czech Republic
Your billing address must be located outside the European Union (PO Boxes excluded)
Your name must be identical on your passport, billing address, and shipping address
Your name must be clearly indicated as the recipient or under “c/o” (“care of”) on your the shipping address. You can add this information in the “Address Line 2” field on the checkout page

Step 3: Initiate your tax refund

If you are eligible for tax-free shopping, you can opt to receive more information via email on the confirmation page. To do so and receive a Global Blue Tax-Free document, please indicate “Yes, please” on the next page.

You then have 2 business days to send a copy of your passport to customercare@mytheresa.com. Please include your order number in the email.

Once you have received your parcel, please fill out the Global Blue Tax-Free form and obtain a customs stamp from any airport within the EU. To complete this step, you will need the following:

Your completed Tax-Free form
Your passport
The receipts/invoice
The purchased goods, unused/unworn, in their original packaging and with the price tag.

We advise that you also carry proof of residency outside of the EU if you have an EU passport.

You can then present the completed and stamped form at a Global Blue counter to receive your tax refund.

Find nearby tax refund office in Germany

Find nearby tax refund office in Austria

Find nearby tax refund office in Spain

Find nearby tax refund office in Belgium

Find nearby tax refund office in the Czech Republic