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Order Info Russia - TO RUSSIA WITH LOVE

mytheresa.com is now happy to introduce safe and reliable DHL delivery to customers in Russia.

Delivery Areas

Please note however, that delivery is currently limited to certain areas only. 

Destination Город
ARKHANGELSK АРХАНГЕЛЬСК
BARNAUL БАРНАУЛ
BLAGOVESHCHENSK БЛАГОВЕЩЕНСК
CHELYABINSK ЧЕЛЯБИНСК
EKATERINBURG ЕКАТЕРИНБУРГ
IRKUTSK ИРКУТСК
KALININGRAD КАЛИНИНГРАД
KAZAN КАЗАНЬ
KEMEROVO КЕМЕРОВО
KHABAROVSK ХАБАРОВСК
KRASNODAR КРАСНОДАР
KRASNOYARSK КРАСНОЯРСК
MAGADAN МАГАДАН
MAGNITOGORSK МАГНИТОГОРСК
MOSCOW МОСКВА
MURMANSK МУРМАНСК
NABEREZHNYE CHELNY НАБЕРЕЖНЫЕ ЧЕЛНЫ
NAKHODKA НАХОДКА
NIZHNIY NOVGOROD НИЖНИЙ НОВГОРОД
NIZHNIY TAGIL НИЖНИЙ ТАГИЛ
NOVOKUZNETSK НОВОКУЗНЕЦК
NOVOROSSIYSK НОВОРОССИЙСК
NOVOSIBIRSK НОВОСИБИРСК
OMSK ОМСК
PERM ПЕРМЬ
PETROPAVLOVSK-KAMCHATSKIY ПЕТРОПАВЛОВСК-КАМЧАТСК
ROSTOV-ON-DON РОСТОВ-НА-ДОНУ
SAMARA САМАРА
ST PETERSBURG САНКТ-ПЕТЕРБУРГ
SURGUT СУРГУТ
SYZRAN СЫЗРАНЬ
TOGLIATTI ТОЛЬЯТТИ
TOMSK ТОМСК
TYUMEN ТЮМЕНЬ
USSURIYSK УССУРИЙСК
VLADIVOSTOK ВЛАДИВОСТОК
YAKUTSK ЯКУТСК
YUZHNO-SAKHALINSK ЮЖНО-САХАЛИНСК

 

Delivery Conditions

To ensure that your mytheresa.com package arrives safely at your door, please note that due to customs clearance required for parcel delivery in Russia, you may need to provide the following documents upon request:

  • A written description of the purchased items (in Russian), as well as your bank account statement and the brokerage agreement with the necessary form provided to you via email by DHL RU, in case the customs value exceeds €200
  • A copy of your passport with the name and address matching the name and address on the invoice included in the parcel

Custom duties do not apply if the value of the purchased goods does not exceed €1,000 and/or a total weight of 31kg, within the fixed time period of one month; otherwise a custom duty of 30% applies to the amount exceeding €1,000.

Please keep in mind that jewelry (including fashion jewelry), fine jewelry, and fur are prohibited for import into Russia.

For additional information, or any further questions, please feel free to contact us by email at customercare@mytheresa.com
or by phone on +49 89 127695-100, Monday to Friday, from 8:00 am till 8:00 pm CET and Saturday, from 9:00 am till 6:00 pm CET (with the exception of German public holidays).