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Please note: the items in your shopping bag may be deleted if you change your region or your delivery country.


Shipping

SHIPPING METHODS

All orders are shipped worldwide via our affiliate couriers DHL or UPS. All shipments that are sent by Mytheresa are insured against theft and accidental damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist.

Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.

Please be aware that sales taxes, customs duties, and handling costs will be charged by DHL or UPS on an individual basis directly upon shipment as far as non-European Union (EU) countries are concerned, and will not be refunded by Mytheresa in case the articles are returned.

We process and send orders during our main service hours, Monday to Friday, from 8:00 am till 8:00 pm CET and Saturday, from 9:00 am till 6:00 pm CET (with the exception of German public holidays). The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.

SHIPPING COSTS AND DELIVERY TIMES

Please refer to the chart below for shipping methods as well as shipping costs and delivery times for your destination:

Destination Shipping method Shipping costs Delivery times
Europe (non-European Union (EU)) DHL Express 34.00 EUR 1-4 business days
Other Regions of Europe (AD, GG, IM, JE, LI, NO) UPS Standard 19.00 EUR 2-4 business days

 

MORE DELIVERY COUNTRIES

We deliver to over 130 countries all over the world. If you are looking for information on shipping options and shipping costs for a country that is not shown, please select your destination country here.

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TRACK YOUR STATUS

As soon as we have shipped your order you will receive an email stating the DHL or UPS tracking number. You can check the status of your order one to two hours after receiving the email via the link provided.

Shipped with DHL:

Check status of package

Shipped with UPS:

Check status of package

SHIPPING AND DELIVERY TO RUSSIA

Please note: Delivery to Russia is currently limited to certain areas only and is subject to specific delivery conditions. For more information, please access our complete list of delivery areas and our delivery conditions for Russia.