All orders are shipped worldwide via our affiliate courier DHL. All shipments that are sent by Mytheresa are insured against theft and accidental damage. Upon signed receipt of shipment, this insurance coverage ceases to exist.
For deliveries to the USA, the price of the item includes all customs duties and processing fees. In case of return, customs duties and handling fees can only be refunded as a gift card. Shipping costs will not be refunded by Mytheresa in case of returns
Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.
We process and send orders during our main service hours, Monday to Friday, from 7:00 am till 2:00 pm EST and Saturday, from 7:00 am till 12:00 am EST (with the exception of German public holidays). The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.
All Shipping costs for orders over $ 500 are free of charge within the USA.
Please refer to the chart below for shipping methods as well as shipping costs and delivery times for your destination. Please be aware that shipping times can vary depending on customs clearance:
|Destination||Shipping method||Shipping costs||Delivery times|
|USA||DHL Express||25.00 USD||1-3 business days|
We deliver to over 130 countries all over the world. If you are looking for information on shipping options and shipping costs for a country that is not shown, please select your destination country here.
As soon as we have shipped your order you will receive an email stating the DHL tracking number. You can check the status of your order one to two hours after receiving the email via the link provided.
Shipped with DHL:
For deliveries to the USA the price of the item already includes all customs duties and processing fees. In case of a return, customs duties and handling fees can be refunded only as a voucher. Shipping costs will not be refunded by Mytheresa in case of returns.