PERSONALIZED CUSTOMER SERVICE
As a luxury fashion retailer, providing you with a perfect shopping experience is incredibly important to us. It is our very personal approach to customer service, which sets us apart from other online shopping experiences.
On the following pages you will find all of the information you need while you shop.
If you require further assistance or if you have any questions, please contact our customer care representatives:
English: Monday through Saturday, 24 hours CET*
German: Monday through Friday, from 8:00 till 20:00 CET and Saturday, from 9:00 till 18:00 CET*
*Except German public holidays.
Our exceptional approach to selecting the most exquisite fashion pieces and accessories from each collection just for you, and our excellent customer service is what makes mytheresa.com unique.
Please click here to find out more about mytheresa.com.