Deliveries to Germany are managed by our affiliate courier DHL. All shipments sent by Mytheresa are insured against theft and accidental damage. This insurance coverage ceases once the shipment and a written acknowledgement of receipt have been received.

Please be aware that we cannot deliver to post office boxes. In the case of partial shipments, shipping costs will be charged only once.

We process and send orders during our main service hours, 8:00 am until 8:00 pm CET, from Monday to Friday, and from 9:00 am until 6:00 pm CET on Saturdays. Kindly note that we do not operate on German public holidays. Your order will be ready for dispatch one business day after the receipt of payment, at the latest.

Shipping for orders over €300 within Germany is free of charge (premium delivery option only).

Please refer to the chart below for shipping methods, shipping costs, and delivery times for your destination:

If the delivery times for your order differ from those shown above, we will inform you at checkout.

*Same and Next Day Munich

Same- and next-day deliveries are exclusively available for orders within the Munich municipal area. Your order will be delivered by 22:00 CET on the same day if placed before 11:00 CET from Monday to Saturday. Orders placed after this time will be delivered on the following business day. This service is not available on Sundays or public holidays. You will receive an email informing you about the shipment of your order after completing your purchase.

We deliver to over 130 countries all over the world. If you are looking for information on shipping options and shipping costs for a country that is not shown, please select your destination country here.

As soon as we have shipped your order, you will receive an email with the tracking number for your parcel. You can check the status of your shipment one to two hours after receiving the email by using the link provided.

• Shipped with DHL: Check status of parcel

In Germany, shipments can be delivered to a "Packstation". Big parcels that do not fit into the chosen box might need to be picked up at a branch of the Deutsche Post and/or a DHL parcel shop.

The signature yellow packaging is FSC Mix certified (made with materials from FSC-certified forests and recycled materials).

The envelope and thank-you card are FSC Mix certified (made with materials from FSC-certified forests and recycled materials).

Both documents are either FSC Mix or 70% PEFC certified (made with materials from FSC-certified forests and recycled materials or with materials from PEFC-certified forests).