On this page, you will find information regarding order placement options (online or by phone), including gift options and greetings cards.
To add an item to your shopping bag that is available in different sizes (for example, a pair of shoes), please select your size first. Then click on "add to shopping bag". A shopping bag pop-up window will appear, giving you an overview of all the items that you have placed in your shopping bag.
To complete your order, click on "shopping bag" at the top of the page to continue.
For information on the different shipping and payment methods, simply click on "shipping" and "payment".
To make your shopping experience more efficient, you now have the additional option to order over the phone.
Our Customer Service team will be happy to assist you with your order.
English: Monday through Saturday, 24 hours CET*
German: Monday through Friday, from 8:00 till 20:00 CET and Saturday, from 9:00 till 18:00 CET*
*Except German public holidays.
Once you are ready to check out, please select "delivery options" to specify and select a "gift option".
Gifts delivered within the European Union will be sent without an invoice.
Due to customs regulations, gifts sent to non-European countries must include an invoice. The invoice and customs declarations will be directly adhered to the package.
Upon request, we will be happy to enclose a Mytheresa greetings card including a personal message.
All gifts are sent in Mytheresa signature packaging of the highest quality.