How can we help you?

1-888-550-9675

Monday to Friday,

from 7:00 am till 2:00 pm EST and Saturday,

from 7:00 am till 12:00 am EST

(with the exception of German public holidays)

shipping

SHIPPING METHODS

For deliveries to the USA the price of the item already includes all customs duties and processing fees. In case of a return, customs duties and handling fees can be refunded only as a voucher. Shipping costs will not be refunded by mytheresa.com in case of returns.

Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.

We process and send orders during our main service hours, Monday to Friday, from 7:00 am till 2:00 pm EST and Saturday, from 7:00 am till 12:00 am EST (with the exception of German public holidays). The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.

SHIPPING COSTS AND DELIVERY TIMES

Please refer to the chart below for shipping methods as well as shipping costs and delivery times for your destination:

Destination Shipping method Shipping costs Delivery times
USA DHL Express 25.00 USD 1-4 business days
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MORE DELIVERY COUNTRIES

We deliver to over 120 countries all over the world. If you are looking for information on shipping options and shipping costs for a country that is not shown, please select your destination country here.

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TRACK YOUR STATUS

As soon as we have shipped your order you will receive an email stating the DHL tracking number. You can check the status of your order one to two hours after receiving the email via the link provided.


Shipped with DHL:

Check status of package

SHIPPING AND DELIVERY TO USA

For deliveries to the USA the price of the item already includes all customs duties and processing fees. In case of a return, customs duties and handling fees can be refunded only as a voucher. Shipping costs will not be refunded by mytheresa.com in case of returns.