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Please note: the items in your shopping bag may be deleted if you change your region or your delivery country.


Shipping

SHIPPING METHODS

Deliveries to the United Kingdom are handled through DHL Express and UPS Standard. All shipments that are sent by mytheresa.com are insured against theft and accidental damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist.

Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.

We process and send orders during our main service hours, Monday to Friday, from 7:00 am till 7:00 pm WET and Saturday, from 8:00 am till 5:00 pm WET (with the exception of German public holidays). The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.

SHIPPING COSTS AND DELIVERY TIMES

All Shipping costs for orders over £ 500 are free of charge within the United Kingdom.

Please refer to the chart below for shipping methods as well as shipping costs and delivery times for your destination:

Destination Shipping method Shipping costs Delivery times
United Kingdom DHL Express 16.00 GBP 1-2 business days
United Kingdom UPS Standard 10.00 GBP 1-3 business days

 

MORE DELIVERY COUNTRIES

We deliver to over 120 countries all over the world. If you are looking for information on shipping options and shipping costs for a country that is not shown, please select your destination country here.

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TRACK YOUR STATUS

As soon as we have shipped your order you will receive an email stating the UPS tracking number. You can check the status of your order one to two hours after receiving the email using the link provided.

Shipped with DHL:

Check status of package

Shipped with UPS:

Check status of package