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about us


MYTHERESA.COM - THE FINEST EDIT IN LUXURY FASHION

OVER 170 OF THE BEST INTERNATIONAL DESIGNERS, FAST AND RELIABLE DELIVERY, EXCELLENT CUSTOMER SERVICE, UTMOST SECURITY AND DATA PROTECTION, FREE RETURNS AND EXCHANGES.

WHO WE ARE

mytheresa.com is one of the world's leading online retailers for women's luxury fashion. The mytheresa.com success story began in 2006 as a small online shop associated with the multi-brand store THERESA., which has been the pillar of style, quality and luxury fashion competence in Munich for more than 25 years. Today, over 200 employees work together to create an unforgettable online shopping experience. What makes mytheresa.com so unique? A one-of-a-kind selection of products from 170 of the most important designer collections, outstanding customer service, as well as fast and reliable delivery to more than 120 countries all over the world.

170 international luxury fashion designers

UNIQUE SHOPPING EXPERIENCE

We offer women's fashion from 170 international top designers such as Balenciaga, Saint Laurent, Miu Miu and Valentino. You can shop at mytheresa.com 24/7 and your order will be delivered within 72 hours – to over 120 countries worldwide. E-mail us and we'll guarantee to get back to you within 24 hours, and returns and exchanges are always free. Do you have questions about a product or do you need styling tips? Our customer service team is available to answer all of your questions. Our excellent customer service is what really sets mytheresa.com apart – in addition to the most important thing, of course: our handpicked selection of the hottest looks and the best brands in the world.

Buying Director Justin O'Shea and Diane Kruger

OUR STORY

Our success story began in 2006. Our online shop had its beginnings in the rooms located directly above the THERESA. store, the most exclusive address for designer fashion in Munich. However, it wasn’t long before those rooms became a little too crowded for our expanding business. Today, over 200 employees work to create the perfect online shopping experience. In mid-September 2014 it was announced that THERESA. and mytheresa.com had been bought by the American company, the Neiman Marcus Group. Both brands will become a part of Neiman Marcus Group's portfolio alongside Bergdorf Goodman and Neiman Marcus, while remaining an independent subsidiary located in Munich.

The THERESA. store in Munich

HOW WE WORK

Through the THERESA. store, our buying team has established a loyal and faithful connection to a large number of brands and attends fashion shows in New York, London, Milan, and Paris each season. The key pieces and best looks from the collections are ordered on location and directly from the designer. The selection is made according to the mytheresa.com philosophy: only those pieces that are elegant as well as trend-setting make it into the online shop.

Valentino runway show in Paris

E-COMMERCE COMPETENCE

mytheresa.com has an ultra-modern logistics center in Munich-Heimstetten, which makes it possible for us to provide fast, reliable, and smooth delivery to over 120 countries worldwide within 72 hours. The utmost security for online payments and the best possible data protection are our priorities. If ever you're not 100% satisfied with your order, just send it back to us – returns and exchanges are always free.

The mytheresa.com logistic center in Munich

MYTHERESA.COM IN MOTION

Want to find out more about mytheresa.com? Find out more by watching the video: