How can we help you?

+49 89 679707-100

Monday to Friday,

from 8:00 am till 8:00 pm CET and Saturday,

from 9:00 am till 6:00 pm CET

(with the exception of German public holidays)

welcome

PERSONALIZED CUSTOMER SERVICE

As a luxury fashion retailer, providing you with a perfect shopping experience is incredibly important to us. It is our very personal approach to customer service, which sets us apart from other online shopping experiences.

On the following pages you will find all of the information you need while you shop.

If you require further assistance or if you have any questions, please contact our customer care representatives:

customercare@mytheresa.com

+49 89 679707-100

Monday to Friday, from 8:00 am till 8:00 pm CET and Saturday, from 9:00 am till 6:00 pm CET (with the exception of German public holidays)

FASHION ADVISOR TEAM

In addition to our customer service assistance, we also have an experienced fashion advisor team to assist you with finding the right size as well as offering you personal wardrobe planning assistance for the seasons ahead.

If you would like, we are also happy to assist you in coordinating your look.

If you require further assistance or if you have any questions, please contact our fashion advisor team:

fashionadvisor@mytheresa.com

+49 89 679707-222

Monday to Friday, from 8:00 am till 8:00 pm CET and Saturday, from 9:00 am till 6:00 pm CET (with the exception of German public holidays)

WHAT WE OFFER OUR CUSTOMER

Our exceptional approach to selecting the most exquisite fashion pieces and accessories from each collection just for you, and our excellent customer service is what makes mytheresa.com unique.

Please click here to find out more about mytheresa.com.