Payments as well as refunds are invoiced in Euro (EUR).
Payment by credit card or debit card
In our checkout – step "payment" – please select "card".
We accept the following credit cards and debit cards:
Please enter your card data on our payment site. mytheresa.com uses state-of-the-art server security software with SSL encryption which provides the safe and bug-proof transmission of your card data.
The order amount will be deposited on your card as a reservation payment until your order has either been sent (then the amount will be booked) or cancelled (then the amount will be released).
Payment by Visa or Mastercard
The system checks, whether the credit card participates in the 3-D security programs or .
These are security systems that have been developed for the aforementioned cards to safeguard that the lawful holder of a credit card and the lawful online trader participate in the respective transaction. If a credit card holder has registered to the 3-D-Secure system by using one of the offered registration methods, an additional window will open up after the credit data have been entered. This window is linked with your bank and requires the entry of the SecureCode (a password you selected). Transactions can only be made by entering the correct password.
If your credit card has not been registered for any of these programs, payment will be made without further authentication. For more information about the credit card security systems, please see:
Verified by Visa or Mastercard SecureCode
Payment by American Express
The system checks, whether the shipping address is identical to the address that has been provided to American Express as billing address (Amex address verification system, abbrev. "AVS"). In case the address is not identical, you will be asked in a separate email to provide the different shipping address to American Express. Your shipment will not be delivered until the successful authentication.
The following shall apply for all payments by credit card:
Refunds from returns will always be charged-back to the credit card which the original order was paid from.
Please select "PayPal" as your payment method and you will be automatically transferred to the PayPal site. If you have an existing PayPal account, you can log in using your user data to confirm the payment. If you do not have a PayPal account, you can open one and proceed with the payment. For any returns, the refund will be booked onto the registered PayPal account.
In our checkout – step "payment" – please select "wire transfer" and finalize your order.
You will then receive a confirmation that will be sent automatically by email stating our banking details as well as the order number.
Upon submitting your order, please transfer the overall amount to the following account and state the order number:
(for transfers made from German bank accounts)
(for SEPA transfers made from all international bank accounts, except German accounts)
Possible transfer costs as well as bank charges shall be borne by the customer.
Your order will be dispatched upon receipt of payment on our account.
Refunds from returns will be charged-back to the bank account which the original order was paid from.
Simply go to "shopping bag" and enter your gift certificate code into the respective field. If the order amount exceeds the gift certificate amount, please select the payment method with which you wish to cover the amount remaining. If the gift certificate amount exceeds the order amount, you may use the same code for your next purchase. The amount remaining shall be available until your credit balance has been used up completely.